Why has my deposit been rejected?

A deposit is normally rejected for one of three reasons:

• The address we hold for you doesn’t match the one registered with your bank, or
• The payment fails online, or
• The banking details, either Bank Account Number or Routing Number, is incorrect.

Please ensure that the address we have on file for you matches the address registered with the bank you are using to fund. You can edit your address by logging in to the Accounts Dashboard and going to the ‘settings’ tab, then selecting ‘personal details’.

The second problem can usually be resolved by contacting your bank or card issuer. If you are still experiencing issues, please call our help desk for further assistance.

The third issue can be resolved by comparing the details you have on file with us at tastyfx, and your current banking information through your bank.